When will refunds be issued?

To obtain a refund for tuition and fees, students MUST officially drop their class(es) in any one of our campus locations within the periods shown. Refunds are not allowed after the published dates. In the event of a course cancellation or a class schedule revision made by the College, a 100 percent refund of tuition and fees will be processed or credited to your remaining term balance. The Business Office processes refunds approximately two weeks from the date of adjustment.

 100% refund for tuition and fees if class(es) are dropped and processed within the first 7 calendar days of the semester, session, or class. This includes semester, summer, 4 to 8 week, late starting, and mini-courses.

  • 50% refund for tuition and fees, for full semester classes, if the class is dropped before or on the 14th calendar day of the semester.
  • No refund will be issued after the 7th calendar day for 8 week or summer courses.

Refunds are calculated based on the day the student officially drops a class, not when the student stops attending class.

*If the student has received federal Title IV student financial aid during the term (Federal PELL, ACG, or SEOG grants, Federal Stafford Loan, or a PLUS Loan), the student may be entitled to a pro rata or federal refund. Students who do not receive federal Title IV aid are not entitled to these refunds.

Issuing Refunds

KCKCC Business Office issues refunds of the credit balance, due to the result of Federal Financial Aid, overpayment and adjustments, via your chosen refund method in Nelnet within two weeks (14 days) of the date of aid or adjustment is credited to your student account.

  • During non-peak refund periods, refunds will be processed weekly.
  • School closures may affect processing times.


Nelnet is the third-party processor that KCKCC has collaborated with to disburse your student refunds to you. There are three options to choose from: Direct Deposit (ACH), Paper Check, or Reloadable Debit Card. If there is no method chosen, the system will default to sending a paper check to the address the college has on file for the student. **It is the student’s responsibility to update any address changes with the Registrar’s office or by filling out the Student Record Change Form.


To choose your preferred payment method for refunds:

  1. Log in to Self-Service
  2. Click on “Student Finance”
  3. Click on “Enroll in Refunds”, you will be redirected to a new page
  4. Click on “Make a Payment, Setup Payment Plans, Refund Method” and scroll to the middle of the page
  5. Select “Sign Up” and complete the requested information


After your credit balance is transmitted to Nelnet, Nelnet will deliver the funds to your financial institution if you have chosen direct deposit. This process may take up to 3-5 business days (does not include weekends) before it appears as a credit in your account. Please refer to your financial institution’s policy concerning the availability of those funds.

 Refund checks are sent by mail and may cause a delay in the receipt of their refund.