Customer Service - Certificate of Completion

Program Code - CIP Code: -
Credits Required: 7
Academic Division: Math, Science, Business and Technology
Contact: MSBT@kckcc.edu
PDF Version

Respond to the needs of local employers with a Customer Service Certificate of Completion.  This 7-credit hour certificate will prepare you, as you move into a supervisory role, in the areas of communications, human relations, motivation, problem-solving, supervision, and organizational skills. The higher quality of customer service you provide your employer, the more valuable an employee you will become. This certificate is geared for those who are new to a managerial role, as well as anyone who works with the public. 

Requirements for Admission to the program:

  • No requirements for admission to the program.
  • Contact program for program-specific advising.

Customer Service Certificate Requirements*

Course Credit Hours
BUSN 0140 Essential Career Skills 1
BUSN 0293 Business Dynamics 2
BUSN 0267 Supervision Skills 2
BUSN 2253 Customer Service 2
*See course syllabi for Customer Service course prerequisites.
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