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Information Services

The Information Services Division is the KCKCC technology rapid-response team consisting of highly-skilled and motivated staff dedicated to supporting technology degrees and certificate programs within the narrow windows of opportunity available in today's quickly changing technology environment. Information Services is committed to providing education in technology areas that exist today and that may exist tomorrow. This commitment drives an extremely steep faculty and staff learn-teach-learn curve made necessary by the ever-accelerating pace of technology.

Information Services is committed to abandoning the old and embracing the new as dictated by the educational needs of students and the rapid approach of tomorrow's technology. The ability to react to changing technology is based on extensive and continuing faculty training and education. Therefore, Information Services is goal-oriented with full student, faculty, and staff participation in a model of shared leadership placing technology innovations and improvements as the highest priority of the division.

 

Departments

Computer Services

Computing Services

Computing Services provides services to students, faculty, and staff each semester during all hours of college operations. Services provided include limited training, hardware/software problem determination and correction, internet connections, equipment installation, programming, and consulting.

Faculty and staff may utilize computer facilities dedicated to their use or they may use any CS instructional laboratories not currently occupied by a class. (The CS lab in the Library and the one in 3626 are almost always available on a drop-in basis.) Currently, there are over 550 student workstations on the main campus, plus individual faculty and staff workstations located in division complexes and staff offices. There are also four Computing Services labs at the Leavenworth Center.

Media Services

Media Services

Media Services is designed to assist faculty, staff, and the community with the production and utilization of non-print media.

Services include video and audio production, photography, distance education, teleconferencing, computer animation, audio-visual support, and multimedia.

The department is located on the lower level of the Performing Arts Center. Facilities include a darkroom, television studio, control room, video playback room, and various offices. Features include a campus closed-circuit TV system which provides video feeds to 29 classrooms, the College Library, and the Student Center.

Another feature of Media Services is the KCKCC Cable Channel 17, Kansas City Educational Channel (KCEC), which provides cablecasting of community programs, college TV courses, and educationally oriented programs. The channel is available in most areas of Wyandotte County. 

Network Operations

Network Operations

The Network Operation staff is responsible for infrastructure creation and maintenance. The primary goal is to provide robust server topology, sufficient network ports in wiring closets, complete and secure campus wireless coverage, and sufficient Internet and Intranet bandwidth to deliver course materials and digital contents.

Academic Support

Academic Support

Academic Support provides technology trainings and resources to faculty and staff on campus. Trainings are based on the individual needs of the faculty or staff and hardware/software implementations/upgrades. Trainings provided include Microsoft Office Suite (Word, Excel, PowerPoint, and Publisher), college e-mail (Outlook), Helpdesk ticketing system, MyDotte, Datatel, and other technology hardware/software as the needs arise.

Web Services

Web Services

Web Services is committed to serving Faculty, Staff and Students in their pursuit of academic excellence. Our Mission is to provide the tools necessary for successful online communication, and to support all KCKCC efforts to disperse information timely, accurately and effectively through a consistent KCKCC brand.

Help Desk

The Help Desk provides assistance with WebAdvisor, school e-mail, myDotte, school computer systems, and website issues. A technician is on duty when classes are in session at the Main Campus.

Hours of Operations

Monday - Saturday: 7:30 a.m. - 8:00 p.m.
Sunday: Closed

Phone: 913-288-7479

Submit a Help Desk Ticket 

Mobile App

Information Services provides a mobile app that allows quick access to your school information when you are on the go.

KCKCC Mobile App

Contact Information

Dr. Baz Abouelenein - Dean of Information Services

Everett Fletcher - Administrative Assistant
913-288-7495

Location

Information Services
Humanities Building 2150 

Media Services
Performance Art Center  2516-2529

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    An Equal Opportunity Educational Institution