Do you have a concern or issue to share with Campus Administration?

Kansas City Kansas Community College is pleased to introduce you to a new communication tool, In Touch, which is designed exclusively for all KCKCC students and employees.

In Touch is operated by a company independent from KCKCC. Contact In Touch 24 hours a day, 7 days a week with your feedback, matters you would like to report or suggestions you may have.

Use In Touch to confidentially report concerns

•  Violations of the Code of Conduct and Ethics

•  Improper Accounting, Accounting Controls or Auditing

•  Bribery

•  Conflicts of Interest

• Illegal Activities

•  Theft or Fraud

•  Discrimination, Harassment, Workplace Violence Safety, Health or Environmental Issues

•  Questions, Ideas Suggestions

Call inTouch to reach the KCKCC Campus CARES Line

(Call And Report Ethical Situations)

Dial Toll-Free 1-844-KCKCC-85 (1-844-525-2285) 24 hours a day, 7 days a week.

A case number will be assigned to each call - please write it down.

A written summary of your call will be sent to the appropriate KCKCC administration.

Your call will be anonymous. Leave your name and telephone number only if you want someone from KCKCC to contact you directly.

To receive a response from KCKCC administration, please wait five business days to allow sufficient time to investigate your concern, then call back and provide your case number.


You may also contact In Touch by:
Sending an email to: KCKCC_Cares@GetInTouch.com

Submitting your issue or concern via the web:
www.intouchwebsite.com/KCKCC_Cares

Your name and email address will be removed from the message before it is sent to management.

How to Call

Pause to consider, is this a broad issue or should I be talking to my immediate supervisor?

It will be helpful for you to write down the main points that you would like to make.

Dial 1-844-KCKCC-85 (1-844-525-2285)

Write down the case number you are given.

The operator answering your call will guide you through a series of questions to help you communicate your ideas, concerns, feedback or questions.

KCKCC CARES Logo
Only leave your name and telephone number if you want someone from KCKCC to contact you directly.

Tips

Important Notice:
Sending a message via In Touch does not constitute “legal notice” to KCKCC.

Pause to consider: is this matter a broad issue or should you be talking to your manager?

Jot down the major point you would like to make before you call.

If your concern requires immediate attention, say so at the start of your call.

If you want your question or concern directed to a specific individual, you should indicate as such.

Decide whether or not you want to identify yourself. And if you want to be contacted, indicate the best way to reach you either at work or at home.

To assist with follow-up, provide as much information as possible. It would be particularly helpful to identify your department and/or location.

Remember that it will take at least one business day for your question or concern to be forwarded to the company. It may take additional time to route, research and respond to your question or concern.

Frequently Asked Questions

What is In Touch?
In Touch is a unique communication system that is designed to make it as convenient as possible for you to send your concerns, questions and comments directly to KCKCC campus administration on a confidential basis.
How is In Touch convenient?
In Touch is convenient because to send a message, all you need to do is make a toll-free call or send an email. You can use this service 24 hours a day, 7 days a week.
How is In Touch comfortable?
In Touch is designed to eliminate any concerns you might have about saying what’s really on your mind. KCKCC has signed a contract that states we will not ask the independent company providing In Touch to trace any messages. Unless you choose to identify yourself, there is no way for KCKCC to know who left a message. This arrangement assures that anything you say can be completely confidential and anonymous.
When should you use In Touch?
We always prefer that you address any questions, concerns or issues directly with your manager, Human Resources, or student/faculty advisor. However, if you're not comfortable doing so, or you are not satisfied with the response you've received, then you should consider using In Touch.
What should In Touch NOT be used for?
In Touch is not intended to replace existing compliance policies or established grievance procedures.
How do you use In Touch?
Dial toll-free 1-844-KCKCC-85 (1-844-525-2285) and write down the case number you are given. The operator answering your call will guide you through a series of questions to help you communicate your ideas, concerns, feedback or questions. A written summary of your call will be sent to KCKCC. No one at KCKCC will hear your voice. Leave your name and telephone number only if you want someone from KCKCC to contact you directly.

To receive a response from administration, call back after five business days and have your case number ready.




Contact Information


1-844-525-2285

KCKCCCares@GetInTouch.com
www.InTouchWebsite.com/KCKCCCares

Your name and email address will be removed from the message before it is sent to KCKCC.
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