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Division of Information Services

Vision

The Information Services Division is committed to effective planning, implementation, use, and management of technology to support the core vision and mission of Kansas City Kansas Community College.

Mission and Purpose Statement

The Information Services Division is the KCKCC technology rapid-response team consisting of highly-skilled and motivated staff dedicated to supporting technology degrees and certificate programs within the narrow windows of opportunity available in today's quickly changing technology environment. Information Services is committed to providing education in technology areas that exist today and that may exist tomorrow. This commitment drives an extremely steep faculty and staff learn-teach-learn curve made necessary by the ever-accelerating pace of technology.

Information Services is committed to abandoning the old and embracing the new as dictated by the educational needs of students and the rapid approach of tomorrow's technology. The ability to react to changing technology is based on extensive and continuing faculty training and education. Therefore, Information Services is goal-oriented with full student, faculty, and staff participation in a model of shared leadership placing technology innovations and improvements as the highest priority of the division.

By eliminating instruction involving old technology, the division of Information Services continually releases resources to invest in new technology and training, thereby completing and renewing the all-important learn-teach-learn cycle necessary to serve our student population by constantly upgrading faculty and staff skills.

Departments

Network Operations
The Network Operation staff is responsible for infrastructure creation and maintenance. The primary goal is to provide robust server topology, sufficient network ports in wiring closets, complete and secure campus wireless coverage, and sufficient Internet and Intranet bandwidth to deliver course materials and digital contents.

Computing Services (CS)
Computing Services provides services to students, faculty, and staff each semester during all hours of college operations. Services provided include limited training, hardware/software problem determination and correction, internet connections, equipment installation, programming, and consulting.

Faculty and staff may utilize computer facilities dedicated to their use or they may use any CS instructional laboratories not currently occupied by a class. (The CS lab in the Library and the one in 3626 are almost always available on a drop-in basis.) Currently, there are over 550 student workstations on the main campus, plus individual faculty and staff workstations located in division complexes and staff offices. There are also four Computing Services labs at the Leavenworth Center.

Media Services
Media Services is designed to assist faculty, staff, and the community with the production and utilization of non-print media.

Services include video and audio production, photography, distance education, teleconferencing, computer animation, audio-visual support, and multimedia.

The department is located on the lower level of the Performing Arts Center. Facilities include a darkroom, television studio, control room, video playback room, and various offices. Features include a campus closed-circuit TV system which provides video feeds to 29 classrooms, the College Library, and the Student Center.

Another feature of Media Services is the KCKCC Cable Channel 17, Kansas City Educational Channel (KCEC), which provides cablecasting of community programs, college TV courses, and educationally oriented programs. The channel is available in most areas of Wyandotte County. KCEC is located at position 17 on the American Cablevision converter box.

Web Services
The Web Services department is committed to serving KCKCC students and faculty in their pursuit of academic excellence. Our web site provides faculty the opportunity to showcase their own research as well as the ability to support their students with timely and thorough class information. The department seeks to make a comprehensive public representation of KCKCC to the world via the web site, www.kckcc.edu.